There are three of you in the room. It’s likely that one of you will have suffered some form of mental illness during your life - from mild depression to full-blown schizophrenia. This is sometimes seen as a clinical or health issue. Of course, it is. But it’s also an employment issue.
If a significant percentage of your employees are suffering from, say, a combination of mild depression, substance abuse, unwarranted euphoria and obsessive-compulsive disorder then you’d better be prepared to cope with this from an organisational and an individual perspective. Stress has something to do with the expression of these and other conditions, so be prepared for more people to act out of character in an economic downturn, requiring more work and more high-profile decisions. I coach people and every so often I find a session entering ‘ cliincal territory’ where professional rules suggest that I need to refer the coachee to someone else with more relevant in-depth training.
Organisations have recognised this. Among the evidence is:
- The growth in coaching and counselling;
- Use of tests of management ‘derailers’ and the management ‘dark side’;
- A growth industry in books called things like ‘ the psychopath at the desk next door’
We need to be careful.
In a culture where we emphasise the positive as a ‘psychological’ way of ensuring we reach our targets ( often using techniques developed in sport ), it’s difficult to admit to stress, let alone mental problems. We also need to be careful that we don’t start labelling people negatively. The whole point about all of this situation is that mental problems are not some separate issue ‘over there’: a lot of us will suffer from these sort of compaints at some time in our lives. Mental illness is part of a continuum with ‘normality’ ( whatever that is). And as we stress the need for talent, creativity, exceptional performance we’re liable to see more of it. There’s some research evidence that highly creative people are more prone to suffering certain conditions.
FACET 5 is based on a model - the five factor model - which is used in clinical work. It can’t be used to diagnose these sort of conditions but some careful work and sensitivity might allow its development so it helps people who work hard, contribute a lot but who occasionally - sometimes for long periods - suffer depression of mood and real problems which in turn effects their effectiveness at and enjoyment of work.
I come cross this situation occasionally. I’m bemused its not discussed more and in a less headline grabbing way -with more sensitivity to its individual and corporate effects
Surviving the recession?
July 29th, 2009 Posted by: Julie MrowickiThree months ago, my husband and I started renovating our home to prepare for the arrival of our twins. The downstairs of our house has been completely re-modelled, a new kitchen/living area has been created and I am now the proud owner of a utility room as well….bonus! “Project twins” as it has been referred to is nearly completed (thank goodness) and hopefully carpets, flooring and decorating will be done before babies arrive.
I have to say though that the whole home renovation experience has been somewhat of an eye opener for me in terms of how tradesmen work and run their businesses. I was under the impression (perhaps naively so) that the principles of running a business were the same whether it was Management Consultancy or Plumbing, Graphic Design or Building. When clients ask me to do things – I do them, on time and to what I like to think is of a high standard. I provide updates and communicate my availability. I certainly don’t disappear half way through a project or fail to provide proposals and information when requested to. Whilst I cannot fault the quality of the work that I have had from our electricians, plasterers, builders and plumbers, what has amazed me is that except for our plasterer (who did what he said he was going to do, on time and for a good price), I am struggling to understand how the rest of my motley crew are surviving in this recession. Our first plumber started the job and then went on holiday for three weeks without telling us, our second plumber promised he would come round one evening last week to finish the work – guess what, still no sign, and our electrician and builder – well, don’t even get me started!
What really intrigues me, is why all of these people that I have employed (or at least attempted to) to help me with my house have been so blasé about supplying quotes, booking in days to carry out the work and finishing the job. Those of you reading this may be thinking that I am stating the obvious, that my rantings are nothing new and that this is why television programmes such as Rogue Traders exist. I had just assumed (perhaps wrongly so) that running a plumbing or building business (or indeed any business) particularly in a recession was tough, and to secure work required more effort than in recent years when industry was booming. If I conducted my working life with the same laid back, carefree and unreliable approach that I have been witness to over the last few months, then I would be in serious trouble and probably heading straight for the dole queue.
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